Dell Problems

[Christopher Hunter]

All

My neighbour wants to try Ubuntu on his Dell Latitude D830 after the
usual Windows disasters. A quick install of the latest Ubuntu was
entirely successful except for one issue - the USB ports don't work.

We recovered a whole lot of media from the hard drive of the laptop
before formatting it, and now want to restore it using a USB stick.

All the USB devices I've tried work OK on my machines, but cannot be
seen by this Dell. Any suggestions?

Chris

--
Gllug mailing list - ***@gllug.org.uk
http://lists.gllug.org.uk/mailman/listinfo/gllug

[Christopher Hunter]

Post by Christopher Hunter
All
My neighbour wants to try Ubuntu on his Dell Latitude D830 after the
usual Windows disasters. A quick install of the latest Ubuntu was
entirely successful except for one issue - the USB ports don't work.
We recovered a whole lot of media from the hard drive of the laptop
before formatting it, and now want to restore it using a USB stick.
All the USB devices I've tried work OK on my machines, but cannot be
seen by this Dell. Any suggestions?

One bit of further information - a USB mouse plugged into the ports
works OK. It just seems to be storage media that it can't "see".

Chris



--
Gllug mailing list - ***@gllug.org.uk
http://lists.gllug.org.uk/mailman/listinfo/gllug

[Keith Edmunds]

Post by Christopher Hunter
It just seems to be storage media that it can't "see".

Is it that it can't see it, or that it isn't mounting?

You may want to look at the log files or dmesg when the drive is plugged
in.

[Christian Smith]

Post by Keith Edmunds

Post by Christopher Hunter
It just seems to be storage media that it can't "see".

Is it that it can't see it, or that it isn't mounting?
You may want to look at the log files or dmesg when the drive is plugged
in.

Or check the output of the lsusb command.
--
Gllug mailing list - ***@gllug.org.uk
http://lists.gllug.org.uk/mailman/listinfo/gllug

[Robert]

Post by Christopher Hunter

Post by Christopher Hunter
All
My neighbour wants to try Ubuntu on his Dell Latitude D830 after the
usual Windows disasters. A quick install of the latest Ubuntu was
entirely successful except for one issue - the USB ports don't work.
We recovered a whole lot of media from the hard drive of the laptop
before formatting it, and now want to restore it using a USB stick.
All the USB devices I've tried work OK on my machines, but cannot be
seen by this Dell. Any suggestions?

One bit of further information - a USB mouse plugged into the ports
works OK. It just seems to be storage media that it can't "see".
Chris
--
http://lists.gllug.org.uk/mailman/listinfo/gllug

Hi Chris,

Like Keith said, plug in the USB drive, check the tail end of your dmesg
log to see if it is detected and just not mounted.

If so:
A quick search on the web for "linux auto mount usb" will give you the
step by step guide you need to get working as you desire.


--
Gllug mailing list - ***@gllug.org.uk
http://lists.gllug.org.uk/mailman/listinfo/gllug

[j***@buhlergroup.com]

Post by Christopher Hunter
My neighbour wants to try Ubuntu on his Dell Latitude D830 after the
usual Windows disasters. A quick install of the latest Ubuntu was
entirely successful except for one issue - the USB ports don't work.

When you say "latest Ubuntu" do you mean the 11.10 release or the 12.04 beta? I had problems with USB devices not being detected on my laptop running 11.10 which went away when I installed 12.04. You might want to give the beta a whirl if you haven't already.

jim
--
Jim Cameron, Software Engineer, Bühler Sortex Limited
Registered in England No. 434274
(apologies for the following corporate mandated stupidity)

This e-mail (including any attachments) is confidential,
may be legally privileged and is designated exclusively
for the intended recipient. Access by any other person is
not authorised. Any disclosure of this e-mail or of names
of persons mentioned therein as well as any storing,
copying, distribution and dissemination is strictly prohibited.

If you are not the intended recipient, please immediately
delete this e-mail and notify the sender by phone or by e-mail.
--
Gllug mailing list - ***@gllug.org.uk
http://lists.gllug.org.uk/mailman/listinfo/gllug

[Progga]

Post by j***@buhlergroup.com
Jim Cameron, Software Engineer, Bühler Sortex Limited
Registered in England No. 434274
(apologies for the following corporate mandated stupidity)

Loved that :-D

Post by j***@buhlergroup.com
This e-mail (including any attachments) is confidential,
may be legally privileged and is designated exclusively
for the intended recipient. Access by any other person is
not authorised. Any disclosure of this e-mail or of names
of persons mentioned therein as well as any storing,
copying, distribution and dissemination is strictly prohibited.

--
Gllug mailing list - ***@gllug.org.uk
http://lists.gllug.org.uk/mailman/listinfo/gllug

[Nix]

Post by Progga

Post by j***@buhlergroup.com
Jim Cameron, Software Engineer, Bühler Sortex Limited
Registered in England No. 434274
(apologies for the following corporate mandated stupidity)

Loved that :-D

Post by j***@buhlergroup.com
This e-mail (including any attachments) is confidential,
may be legally privileged and is designated exclusively
for the intended recipient. Access by any other person is
not authorised. Any disclosure of this e-mail or of names
of persons mentioned therein as well as any storing,
copying, distribution and dissemination is strictly prohibited.

That's really disturbing. I know two other people called 'Jim Cameron'
(it's a fairly common name). Does this footer mean I can't call any of
them by their real names anymore? Did the people who wrote this footer
think for even a minute when they wrote it?

(Is this footer a legal nonsense with no power over anyone? Why, yes, it
is.)

[Keith Edmunds]

is designated exclusively for the intended recipient.

Ah, so we have to be mind-readers, too?!

[Andy Millar]

Post by Nix
(Is this footer a legal nonsense with no power over anyone? Why, yes, it
is.)

But it makes Legal happy, so you're going to have to live with it :-)

Andy
--
Gllug mailing list - ***@gllug.org.uk
http://lists.gllug.org.uk/mailman/listinfo/gllug